Terms & Conditions 2019
Welcome to the itsy Bitsy Boutique and Interiors website terms and conditions for use. These terms and conditions apply to the use of this website at www.itsybitsyboutique.co.uk. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.
Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.
1.1 You will be able to access most areas of this website without registering your details with us.
1.2 We may revise these terms and conditions at any time by updating this post. You should check this website from time to time to review the current terms and conditions because they are binding. Certain provisions of these terms and conditions may be superceded by expressly designated legal notices or terms located on particular pages of this website. If you do not wish to accept any terms and conditions you should not continue to use this website.
2. Ordering from us
2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered and your information.
2.2 We may refuse to accept an order:
(a) where goods are not available
(b) where we cannot obtain authorisation for your payment
(c) if there has been a pricing or product description error
(d) if you do not meet any eligibility criteria set out in our terms and conditions
2.3 Over time we offer discount codes. Any non-inputted discount codes cannot be amended once your order has been placed. Discount codes cannot be used beyond expiry. Unfortunately we are not responsible for any problems regarding technical errors on your devices.
3.1 Our prices include VAT.
VAT registration number: 250 1063 59
3.2 Where we charge separately for carriage and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this website.
3.3 Our prices are reviewed periodically. Prices may change from time to time due to changes in suppliers, currency and shipment fees. Price changes are non-negotiable.
4. Cancellation, shipping and returns policy
4.1 If you wish to cancel your order within 7 days of purchase
(a) you can notify us by email to email@example.com before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.
4.2 You can return goods you have ordered from us for any reason, at any time. Returns must be received within 14 days of delivery for a full refund (minus the original shipping fees). You are liable for the costs of returning goods to us. We recommend using a trackable service as we as a seller are not responsible for goods lost in transit.
4.3 Upon receipt of the goods we will give you a full refund of the amount paid less postage costs within 3-5 working days.
4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: - in the event that the product has been used or returned in an unsellable condition, i.e., marked, has make-up or tanning stains, original tags not intact, has been modified in any way or has an odour of tobacco, pets or perfume).
The provisions of this clause 4.4 do not affect your statutory rights.
4.5 Any items purchased in our sale or outlet page are strictly non-returnable. Any sale items returned to us will be held in our warehouse until you arrange re-delivery.
4.6 Sale items that have been sent/returned and not been collected in-store or arranged return within 60 days will be donated to a local charity.
4.7 Any item that a customer receives and believes to be faulty, must be reported to us within 48 hours via email firstname.lastname@example.org or by telephone on 01298 938118. Failure to comply will result in your item being rejected. We also have a time frame to return the item back to our supplier. This is strictly none negotiable. (Online sale only)
4.8 If a worn item becomes faulty within 4 weeks of purchase, please contact us via email email@example.com. We may require photo(s) to enable us to assess the next action. We are not liable for any wear and tear faults, laundry faults or adaptations/ modifications.
4.9 If you have received free delivery with your order and have returned all of your order, then a refund will be made minus the delivery charge. This is to cover the cost of sending the parcel to you initially.
5.1 You are not permitted to print and download any extracts from this website for your own use.
5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by itsy Bitsy Boutique and Interiors. Any use of extracts or images from this website is prohibited.
6. Service access
6.1 While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if, for any reason, this website is unavailable at any time or for any period.
6.2 Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
7. Visitor material and conduct
7.2 You are prohibited from posting or transmitting to or from this website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan Horses, worms, harmful components, corrupted data or other malicious software or harmful data).
7.3 You may not misuse the website (including, without limitation, by hacking).
7.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 7.2 or 7.3.
8. Links to and from other websites
8.1 Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.
8.2 If you would like to link to our website, please contact us before hand.
9.1 To register with www.itsybitsyboutique.co.uk you must be over 16 years of age.
9.2 Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
9.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
9.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
10.1 While we endeavor to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice.
11.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort including without limitation negligence, contract or otherwise in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.
11.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
11.3 If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
11.4 We’re not liable for any loss, damage or adverse reaction that may come from using ANY products purchased from us.
12. Governing law and jurisdiction
12.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
13.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions
13.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions, which shall continue to have full force and effect.
13.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.
14. Competitions and Giveaways
14.1 Any item, voucher, or free gift won must be redeemed within 4 weeks from our announcement. After they have been redeemed vouchers are only valid for 4 weeks. Free items and vouchers from our giveaways must not be sold on. Any orders containing free gifts must be sent back if the returned order is less than the minimum spend.
If items bought with free vouchers are returned after their expiring date, the voucher amount will no longer be valid and refunds will only amount to minus the free voucher price.
15. Black Friday Policy 2019
15.1 We will strictly not be accepting exchanges & returns on Black Friday. Anything £10 and under is non-returnable. Sale items, items sold with faults and clearance items are non-returnable. Gift vouchers are exempt from the sale.